About the Role
Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors.
The Country Residential sales division are looking to recruit a part-time Business Support Coordinator, three days a week to assist with sales administration in the Hungerford office.
Flexible 3 days per week, 8:30am-6pm & Saturday cover will be required on a rota basis
About the Role
- Act as the first point of contact for all visitors, providing a high level of customer service to all clients both over the telephone and in-person
- Advise and refer clients to the wide range of company services including Commercial and the Global network
- Assist the team with listing properties, creating new property activity records, and completing template letters and forms
- Order land registry title checks
- Register new instructions
- Manage CDD process for clients and counterparties
- Liaise with clients to obtain necessary documents prior to marketing
- Ensure office compliance and drive audit pass rate improvements
- Produce sales invoices
- Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements
- Conduct monthly reporting to assist with performance monitoring
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans, ensuring property listings are up to date
- Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required
About You
- Prior experience in a business support, administration or front of house role is preferred but not required
- Flexibility, adaptability and a co-operative attitude
- Excellent standard of English grammar and spelling
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player